Registration Notice


  1. An initial registration form must be filed with the Maryland Public Service Commission ("PSC" or "Commission") prior to providing service in the State of Maryland. This registration cannot be sold or transferred.
  2. All payphone service providers ("PSP") shall file with the PSC a semi-annual report by April 1st and October 1st of each year. This filing shall be on a form provided by the PSC, and include: (a) the PSP name; (b) the location of each active payphone owned or operated by PSP; (c) the telephone number of each active payphone owned or operated by the PSP; and (d) the local exchange carrier for each active payphone owned or operated by the PSP. If the company considers the semi-annual listing proprietary, it shall designate the filing as proprietary.
  3. Authority granted pursuant to this registration is strictly limited to the provision of payphone service and does not authorize the applicant to provide any other Telecommunications services.
  4. All PSPs must comply with the applicable Federal and State laws (including the applicable regulations in Code of Maryland Regulations, Title 20).
  5. All PSPs shall pay the appropriate fees pursuant to Pubic Utility Companies Article, ยง2-110, Annotated Code of Maryland.
  6. All PSPs shall prominently and conspicuously post on or near each payphone notification of: (a) the proper dialing sequence to complete calls; (b) the local coin rate or a procedure to obtain free rate information for exclusively card operated and/or coinless payphones; (c) the name and address of the PSP and the operator services provider; (d) the PSP's and the operator service provider's toll free number for maintenance and refunds; (e) a toll free number for the current long distance carrier; (f) the PSC authority over the payphone service provider, the long distance carrier and the operator service provider; and (g) the toll free number of the PSC.
  7. A PSP shall post or verbally inform payphone users of the charge for directory assistance calling, if any, prior to directory assistance call completion, or shall post notification of the procedure to obtain free rate information for calls to directory assistance.
  8. The length of a local call shall not be limited.
  9. Payphone service providers shall not block incoming calls without prior authorization from the PSC.
  10. All payphones shall receive incoming calls without charge.
  11. Payphone service providers shall provide to each local exchange company providing dial tone a one time written attestation that the payphone provider has or will obtain the appropriate certification/authorization from the responsible government entity, property owner or lessee for placement of each payphone in Maryland.


  1. All PSPs may charge users for a directory assistance call.
  2. Without the use of a coin, all payphone users must be able to reach: (a) toll free numbers; (b) the Universal Emergency Number 911 Services by dialing "911"; (c) the Telecommunications relay services; and (d) a local operator. There shall be no prior coin deposit required for 0-Minus (0-) dialing.


  1. Telephone directories (white and yellow pages) shall be provided on an annual basis.
  2. State and Federal height and hearing aid compatibility regulations shall be observed.
  3. All payphones shall be able to access all interexchange carriers and complete local and long distance calls in Maryland.
  4. All payphones, except exclusively card operated and/or coinless payphones, must be capable of accepting nickels, dimes and quarters and have sent-paid long distance capability, except sent-paid person-to-person calls.
  5. Unless a waiver is granted by the PSC, all payphones must have lighting in all outdoor locations unless such locations are already adequately lighted, and must return deposited coins if a call cannot be completed (as for example, if the called number is busy or not answered).
  6. An amplifier handset is required on a payphone that replaces a telephone so equipped and one for every four payphones in a single telephone bank must be compatible with Federal goals of improving access of hearing-impaired individuals to the Telecommunications networks.


  1. Any person found in violation of the PSC Law shall be subject to the Commission's penalty provisions that include, but are not limited to, the disconnection of payphone subscription and the revocation of the payphone registration, subject to the Commission's Rules of Practice and Procedures.


Accepted Registration forms have NO CASH VALUE!
-Incomplete Registration forms will be returned-